Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

At Phoenix Baking, we collect information you provide directly to us, such as when you:

• Place an order through our website or in person
• Create an account or sign up for our newsletter
• Contact us with questions or feedback
• Participate in surveys or promotions

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Send you promotional materials (with your consent)
• Improve our products and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (310) 247-4247.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using Phoenix Baking's services, you accept and agree to be bound by the terms and provision of this agreement.

Products and Services

Phoenix Baking provides artisan baked goods, custom cakes, and related baking services. We reserve the right to modify our offerings at any time.

Orders and Payment

• All orders are subject to availability and confirmation
• Payment is required at the time of order placement
• Custom orders require a deposit and signed agreement
• We accept cash, credit cards, and approved payment methods

Cancellations and Refunds

• Standard orders can be cancelled up to 24 hours before pickup
• Custom orders require 48-72 hours notice for cancellation
• Refunds are processed within 5-7 business days
• Perishable items may not be eligible for refunds

Liability Limitations

Phoenix Baking's liability is limited to the purchase price of products. We are not responsible for indirect, incidental, or consequential damages.

Food Allergies and Dietary Restrictions

Please inform us of any food allergies or dietary restrictions. While we take precautions, we cannot guarantee complete allergen-free environments.

Governing Law

These terms are governed by the laws of California, United States.

Contact Information

Questions about these Terms of Service should be directed to [email protected] or +1 (310) 247-4247.

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Phoenix Baking excludes all representations, warranties, obligations, and liabilities arising out of or in connection with this website.

Product Information

While we strive to provide accurate product descriptions and images, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, nuts, dairy, and soy. We cannot guarantee that any product is completely allergen-free.

Nutritional Information

Nutritional information provided is approximate and may vary based on ingredients and preparation methods. Consult with healthcare providers for specific dietary needs.

Availability

Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

External Links

Our website may contain links to external sites. We are not responsible for the content or practices of these external websites.

Professional Advice

The content on this website is for general information only and should not be considered professional dietary or health advice.

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to the website.

Contact Us

For questions regarding this disclaimer, contact us at [email protected] or +1 (310) 247-4247.